Products sold by Koki Tots are guaranteed against defects in materials and workmanship for a period of one (1) year from the date of delivery.
The warranty is valid only under normal use of the product and solely for the use it was designed and intended for.
This limited warranty extends only to the original purchaser of any Koki Tots products. The “original purchaser,” for the purposes of this limited warranty, is the first purchaser of the Koki products purchased directly from www.kokitots.com.
All warranties, including any implied warranties, are valid only for the period of time the Koki products are exclusively owned and used by the original purchaser. This limited warranty does not extend to any purchaser who used a third-party shipping servicer to fulfill the original order or to any subsequent or other owner, and this limited warranty is not transferable and is not applicable to use of the Koki products for commercial or rental purposes. Proof of purchase is required for all claims under this limited warranty.
Any damages due to:
Depending on the nature of the defect and/or damage and availability of the item, we will suggest one of the following resolutions :
In the event of a Defect during the Warranty Period, Koki Tots' sole and exclusive liability and your sole remedy under this limited warranty will be, at Koki Tots' option, to repair or replace such products (or the defective part) with products, parts and components that are similar to the defective product and of equal value to the purchased product.
Replacement parts are subject to availability of inventory and may be provided in a color different from the parts you originally purchased. For limited/special edition, discontinued or out-of-stock Koki Tots products covered under the limited warranty, Koki Tots guarantees only replacement of a product with equal or greater retail value and does not guarantee exact replacement of the same limited/special edition, discontinued or out-of-stock item. Replacement parts may also be a different part that contains compatible features and functions. Replacement parts will be sent to the shipping address on file with the order.
The Warranty Period is not extended or renewed if we repair or replace a warranted product. We may change the availability at our discretion, but any changes will not be retroactive.
IIn the event of a defect and in order to get the benefit of this limited warranty, you must complete all steps of filing a warranty claim through Koki Tots' customer service team.